Privacy Policy

Mamun Financial Technologies LLC ("Mamun", "we", "our", or "us") is committed to protecting your privacy and handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose personal information when you access or use our websites, applications, and related services.

This policy applies to mamun.om and other platforms operated by Mamun.

Information We Collect

We collect personal information in two ways:

• Information you provide directly to us.
• Information collected automatically when you use our platforms.

Information You Provide

We may collect personal information when you:

• Register for an account
• Contact us or request information
• Subscribe to updates or communications
• Use our products and services
• Interact with us via email or social media

This information may include:

• Full name
• Email address
• Phone or mobile number
• Other information required for account setup, verification, or compliance

Automatically Collected Information

When you access our platforms, we may automatically collect technical information, including:

• IP address
• Browser type and version
• Device identifiers
• Pages visited and time spent
• Date and time of access
• Error logs and performance data

This data is used to maintain platform security, improve functionality, and monitor performance. While this information does not directly identify you, it may be combined with other data in limited circumstances.

Purpose of Collection and Use

We collect and use personal information only where we have a legitimate business or legal reason to do so.

Personal information may be used for the following purposes:

• To provide, operate, and maintain our services
• To verify identity and meet regulatory or compliance requirements
• To communicate with you regarding your account or inquiries
• To improve platform performance, user experience, and security
• For analytics, research, and business development
• To comply with legal, regulatory, and reporting obligations
• For fraud prevention, risk management, and security monitoring

We do not use personal information in a manner incompatible with these purposes.

Marketing Communications

We may send you communications related to our products or services where permitted by law. You may opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

Disclosure of Personal Information

We may disclose personal information to:

• Affiliates or group companies
• Employees, contractors, and professional advisors
• Third-party service providers (e.g. hosting, analytics, identity verification, payment or infrastructure providers)
• Regulatory authorities, courts, or law enforcement agencies where required by law
• Business partners involved in providing platform services

All third parties are required to handle personal information in a manner consistent with applicable data protection laws.

International Transfers

Personal information may be stored or processed in jurisdictions where Mamun, its affiliates, or service providers operate. These jurisdictions may have different data protection laws.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place.

Data Security

We implement commercially reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.

While we take security seriously, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials and safeguarding access to your account.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal and regulatory obligations
• Resolve disputes
• Maintain records for audit or reporting purposes

Where information is no longer required, it is securely deleted or anonymized.

Children's Privacy

Mamun does not knowingly collect personal information from individuals under the age of 13. Our services are not directed toward children.

Your Rights

Subject to applicable law, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information
• Object to or restrict certain processing activities

To exercise your rights, please contact us using the details provided below. We may request verification of your identity before responding.

Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page, and the effective date will be revised accordingly.

Where required by law, we will notify you or seek consent for material changes.

Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of personal information, please contact us through the channels provided on our website.